With project deadline and schedules being calculated with less and less room for delay of any kind,professional expediting resources have become a key part of successful project completion. The old fashioned approach of starting the expediting process once the order is already in delay is no longer likely to result in timely delivery. Project teams have come to realise the importance of planning expediting activities along with their inspection activities.

NDE is able to provide comprehensive expediting services ranging from desk / telephone expediting, through vendor visits to full time monitoring and project coverage for the Petrochemical, Oil & Gas, Pharmaceutical and Mining Industries. We can provide experienced and highly qualified technical personnel from an extensive pool of personnel available throughout the world. Range of activities performed / services provided include:

Desk / telephone expediting provides a valuable tool for monitoring the progress of orders with a   manufacturer. Contact is established at specific milestones in the order fabrication process and a brief summary of the current status obtained during the ensuing conversation. An experienced expediter can very quickly assess whether the order is progressing according to plan or whether other measures are required to verify and possibly improve the order progress. Desk / telephone expediting is best used as a tool to supplement field expediting. It is also a useful way of making the vendor aware that delays on the order will not be accepted by their client.

Field Expediting provides clients with a comprehensive review of the exact status of their order and any on site action to rectify any potential problem areas.
Our expediters are experienced professionals who, by virtue of their technical backgrounds, are able to quickly verify progress against schedules, spot any potential bottlenecks and point out any quality issues that may lead to eventual delays.
Our expediters remain in close contact with the client and, wherever possible, provide a verbal close out call prior to leaving the works. During this call the client is briefed on the results of the visit and a discussion regarding continued activities is also held. This ensures that the client has the latest information available and if necessary can update the field expediter on any changes in project priorities / needs.
 

Full time monitoring / project coverage activities provide clients with continuous in depth progress information and immediate action by the expediter as soon as problems become apparent. This ensures that schedules are maintained in line with the specific project needs. For full time expediting needs, whether for an individual order or for a specific project, a dedicated expediter will be provided to liaise directly with the client ensuring the most direct lines of communication. This ensures that the client interfaces directly with the assigned expediter and information exchange is as efficient as possible.
 

All NDE companies operate Quality Management Systems to ISO 9000 group of standards.

The German office is certified by:

DNV Certificate Registration no. CERT-41771-2008-AQ-GER-TGA to ISO 9001 - 2008
The US office is certified by:

DNV Certificate Registration no. CERT-11065-2007-AQ-USA-ANAB to ISO 9001 - 2000

Field personnel are provided with Inspectors Handbook providing detailed instructions on the key aspects involved in the execution of the assigned activities.
When clients and/or specific project needs dictate then specific project instructions are drawn up and distributed to personnel assigned to these projects.
Field personnel are provided with detailed assignment instructions which clearly identify exactly what activities they are assigned with and details of any specific customer requirements and expectations.

NDE and all personnel employed by NDE are dedicated to providing the best possible service to their clients. A crucial element of this is obviously reporting, this must be as precise as possible to enable our clients to fully understand what is happening to their order. All available tools / methods are utilised to relay this information to clients as clearly as possible.
Digital imagery is used where allowed to enhance the report content.
Reports can be prepared on our own report forms or on report formats provide by clients, all latest soft and hardware is available to ensure that all formats can be processed.

Listed below are the key reporting formats used by NDE

• Expediting Report form
• Expediting Bulk Materials form
• Expediting SubOrder form